Complaints Policy

We are committed to providing the best experience for our users. If you have any concerns or complaints, please refer to the following process:

  • Filing a Complaint: If you encounter an issue with our services, you can submit a complaint via our support form or email. Provide all relevant details for a swift resolution.

  • Complaint Review: All complaints are reviewed by our support team, and we aim to respond within 48 hours.

  • Resolution Process: Depending on the nature of the complaint, we may offer a refund, replacement, or alternative solutions.

  • Escalation: If you are not satisfied with the outcome, you may escalate the issue to our management team.

We value your feedback and strive to address any issues in a fair and timely manner.